Services
The respect and admiration we have earned from our clients, manufacturers and A+D community stems from the knowledge, experience and guidance of our design, sales and management teams.
DESIGN & SPACE PLANNING
Our designers use the latest software and rendering techniques to provide insightful solutions to best visualize your space. We offer a variety of services to include space planning, furniture specification, fabric and finish selection.
SALES
The tenure of our sales staff exemplifies the experience and stability of our organization. Through exclusive partnerships with dependable manufacturers we are able to envision a design concept that can be transformed into reality.
CLIENT SERVICES
The role of the client services team is to give detailed and individualized care to each account and every order. Their involvement with the sales team and the client ensures efficient and timely execution of our projects.
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CLIENT SERVICES
provides individual care to each account every day.
PROJECT MANAGEMENT
Our project management team’s most important task is to work with our clients to continually update goals, expectations and priorities. From the initial site visit to the final punch list, we are with you every step of the way. Oversight to the entire transaction allows us to facilitate and communicate project resources.
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PROJECT MANAGERS
oversight of all projects to communicate goals, expectations and priorities.
DELIVERY AND INSTALLATION
Our 90,000 square-foot warehouse allows us to receive and store furniture to accommodate our clients’ timeline. We ensure that our team members are responsible for delivering and installing the clients’ furniture. Our team is skilled, professional and courteous at all times.
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FLEET OF TRUCKS
provides individual care to each account every day.
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DELIVERY AND INSTALLATION
Full time personnel
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CORRECTIVE ACTIONS
dedicated team members for service and warranty
SERVICE AND WARRANTY
Our Corrective Actions Department reviews all claims made by clients and shares information with the appropriate manufacturer. We will mediate claims on behalf of the client and we will share with the client manufacturer’s proposed method of resolution, including product replacement. In the event that further mediation is required beyond proposed method of resolution, we pledge to work with the manufacturer until a mutually agreed upon solution is achieved.
The Douron Process
